Legal & Compliance

Terms & Conditions

All Montserrat Events terms and conditions are gathered here in one place, broken into clear sections so you can quickly find what applies to you.

Effective from January 2026

How these documents work together: The General Event Terms & Conditions apply to everyone at every Montserrat event. Depending on your role, additional terms may also apply. Ticket holders should also read the Ticket Booking Terms. Traders and vendors should read the Pitch Holder Terms. Smile Emporium participants should also read the Smile Emporium Trading Requirements.

All Events

General Event Terms & Conditions

Applies to every event organised by Montserrat Events CIC and Montserrat Events & Festivals Limited. Covers admission, security, behaviour, alcohol, photography, liability and more.

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Ticketed Events

Ticket Booking Terms & Conditions

Applies to all tickets purchased for Montserrat events. Covers purchasing, refunds, transfers, wristbands, accessibility and carer tickets.

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Traders & Vendors

Pitch Holder Terms & Conditions

Applies to all traders, vendors and pitch holders attending Montserrat events. Covers pitch allocation, conduct, setup, safety compliance and the Catering Oil Policy.

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Smile Emporium

Smile Emporium Trading Requirements

Specific requirements for traders participating in the Smile Emporium at Montserrat events. Read alongside the Pitch Holder Terms & Conditions.

Read full terms

Appendix 1 - Catering Oil Policy & Operations Protocol

Required reading for all catering vendors using cooking oil at Montserrat events.

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